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Customer Reviews

We don’t like blowing our own trumpet about what great levels of service and value you'll receive by booking through Australian Travel Specialists, so we’ll leave that to a handful of our many satisfied customers who were good enough to send in their testimonials and who gave us permission to quote them.

Alan Wyatt

You organised a holiday for myself and my family. Flights to Perth with accomodation then internal flights to Townsville with hire car and accomodation in both Townsville and Cairns and flight back to UK.  Your organisation was fantastic and we have praised your company without reservation.  My daughter is due to travel to OZ on a gap year sometime in 2013 and I will have no hesitation in contacting you for her itinerary.  We had the best holiday ever, thanks.

Regards

Alan Wyatt


Brenda and Jim Smith

Dear Pam,

At last I am finding some time to write some long overdue emails.

I would like to thank you for  your input into our grand trip to Australia, we had a brilliant time and all the arrangements worked very well.  As you know my husband Jim is not so young in years, but the pace of the tour was just right, and not having those awful early morning starts makes  such a difference.   Not too many 78 year olds take off for seven weeks on the other side of the world,  we reckon we travelled somewhere in the region of 40,000kms. Australian Travel Specialists took the strain for us.

Our escorted Tour was simply the Best,  Gail is the most professional and  personable Tour Director,and I am sure she goes over and above tha call of duty to ensure that her group experiences just about everything.

We were so very lucky to have been in such a small and excellent group,  Although we all came from very different backgrounds and wer such an age range we just got on so well and everyone brought something to the holiday.

Elizabeth is a delight and with Gail to teach and mentor her she will be an excellent Tour Director., she has such a great sense of humour and is a real people person.

I hope that Gail has told you what a dreadful group we were, she spoke often of you and Steve with great affection.  The commitment of you all to Australian Travel Specialists really comes through on the trip.

Jim ad I keep saying how we coculd do it all over again.  (well maybe we could do  without the journey)   we suffered terrible Jet lag and took about 10 days to get back to some sort of normality although we have deliberately tried to hang on to our holiday mood.

People keep asking me what was the highlight of the trip  and I just have to say -- all of it, it was so amazing, we can't single any one thing out.  We loved Australia and its people, and most of all our Tour with Australian Travel Specialists.

Thank you to you all for making our trip a real trip of a lifetime. 

With our Very Best Wishes for the future succes of you all

Kind regards

Brenda and Jim Smith


Lana and Sergey

Dear Corrina, David and Natalie,

Just returned from our Australian holiday a week ago and wanted to thank you for a superb trip you've put together for us. It was absolutely awesome and way beyond our expectations! Everything was perfectly organized and managed, pick-ups were there when they should have been and the country itself was just amazing. We have decided to spend next Christmas and New Year in Sydney.


Million thanks again and hope your Christmas was as wonderful as ours!

Regards,
Lana and Sergey


Allison Moody

Hello Natalie,

I have just returned from my holiday that Australian Travel Specialists organised for me and my family.  I have to say that it was the best holiday we have all had!!

All the travel arrangements that were arranged on our behalf were spot on, the accommodation was both spacious and very clean. Our outback tour which was handled by AAT Kings was wonderful.

I would just like to say a bit thank you to you and all your colleagues and I would certainly use and recommend you in the future.

Best regards
Allison Moody


Tony and Chris Callaghan

Hi Laura, I just felt I needed to email you to thank you and all the staff at Oztalk for all your help in organising what my wife and I call the most memorable holiday we have ever had.  From the onset of our Australian holiday everything went like clockwork with all our flights, both International and Internal, being on time.  The hotel choices were perfect with fantastic facilities inside, and often we got far more than we had expected.

To be truthful Laura we have had an absolutely wonderful time and have been so impressed with the efficient organisation and professional way we have been treated by you, Nikki and the ‘Oztalk’ staff in general.   You have always been able to accommodate any changes we needed to make in our itinerary and that was done in such a courteous and caring manner.  My wife and I believe that you are all a great credit to your company - 'Oztalk'.

I would have no hesitation in recommending your company to family friends and anyone who asks really, and in fact I have already passed on your details to a colleague of mine who has booked his Australian trip with you he tells me.

Well once again Laura many, many thanks for all your hard work, and could you pass on our appreciation to all your colleagues especially Nikki.  We look forward to contacting you again on our next trip, or indeed any other holiday planning we may have.

Lots of love from Tony and Chris Callaghan.  x


Carwyn Williams

My fiancee and I recently booked our early honeymoon with you...a month in Oz!!

We would like to thank Natalie, Graeme and Chris for you personal professionalism and also to inform you that the holiday of lifetime was just that!!

OzTalk recommended certain ways of doing certain things and we chopped and changed as we wished, but without your advice I'm sure the holiday wouldn't have been as successful and as stress free as it was.

Since our return many of our family and friends has expressed a desire to travel down under and have asked us if we would reccomend OzTalk.  The answer...a resounding Yes, Yes, Yes!!

Everything you said would be done, was done. Everything you said would be where it was for our collection, all of our requirements were met and the accomodation reccomended by OzTalk was top notch!!

If anyone asks for for past client references you have permission to show them this.  We were very sceptical about booking everything on line but thanks to you and OzTalk that demon has been put to rest!!

Thanks for everything, our memories will last a lifetime!!

Sincerely,
C. Williams, a VERY SATISFIED CUSTOMER!


Ian Sporte

Just a quick line to say what a fantastic time we had in Australia & Singapore. Everything went smoothly from the time we set off till the time we arrived back home. All the accommodation arranged for us were first class & we had a great time & met great people everywhere we went. If any of your perspective travellers want references of the services your company provides they can always contact us. Thanks again for making our holiday one to remember & we hope to be going back again soon. 

Ian, Tracy & Richard


Ron Thom

Hi Steve

Thanks very much for the CD, Norma and I have enjoyed looking at all the wonderful pictures you took, good camera. We are still thinking of Australia every day, it was a truly wonderful holiday and we can`t imagine ever having a better one.

We are wanting to go down under again and would be delighted if you could arrange it for us. We want to go for about 21-25 days in total leaving UK any time between 1st December 2013 and 1st March 2014, visiting Perth, Gold Coast, Tasmania, North & South Island New Zealand with stopovers in Hong Kong and Tokyo or Korea. I would greatly appreciate it if you could let me know before mid-September as I need to book my dates off work by then.

Once again Steve, thanks a million for the fabulous holiday. You organised everything superbly and I will highly recommend Oztalk.

Ron Thom


Lesley Atkinson

We were completely amazed at the level of service provided compared to high street travel agents, which we have previously used.

Thankyou
Lesley


Helen and Alexander MacGillivray

Dear Richard

We have been home from our holiday for over three weeks now, but wanted to write to thank you at OzTalk for organising our holiday for us. The hotels and campervan exceeded our expectations and our itinerary was so well organised that we had no difficulties at all throughout our holiday.  The general quality of our holiday was first class. On a different subject, we have not been inundated with fliers and offers from OzTalk and our tickets were straightforward with no added  literature which impressed us for not wasting resources and costing more money. Thank you again for your helpful and approachable delivery of an excellent service. Our holiday was the perfect way to start our new married life

Yours sincerely
Helen and Alexander MacGillivray


Simon Seaton

Just thought I'd drop you a quick note to make you aware of the exceptional level of customer service that two of your team have provided to me recently ... Jennifer Peril and Corrina Stockwell.

I spoke to Corrina initially to ask about the possibility of upgrading some flights that I'd booked earlier in the year. It happened to be her last day before she was due to take Annual Leave but she pulled out 'all the stops' to get me an answer. This impressed me.

Unfortunately she was unable to provide all that I needed and passed on my queries to Jennifer Peril who, I have to say, excelled. She kept me informed at all stages of the process and had an excellent telephone manner. Her customer service was exemplary.

My thanks to both members of your team.

Simon Seaton
BUPA Group Information Systems


Richard and Natalie Young.

We have recently arrived back from our holiday to Oz. Just to let you know we had a holiday of a lifetime with everything you booked and arranged for us going as clockwork. I have no worries about recommending you and Australian Travel Specialists to all the people eager to find out about our holiday.

Regards,
Richard and Natalie Young.


Keith Steele & family

Just wanted to say a very big thank you for all you did in arranging our trip last month, it was everything we wanted and more. All connections were in place, all accommodation was fantastic. It was a major effort to arrange, but was worth every second. The champagne at Kewarra was a great touch and really appreciated. We will be back!

Thanks again,
Keith & family


Ian & Julie Pain

We have just returned from our Oz holiday arranged by you at Australian Travel Specialists, the only word I can think of is fantastic. Ever thing about the holiday was superb, the accommodation at all three of our stopovers in Oz were A1. Both stopovers in Bangkok and Singapore were faultless. I would love to return to Oz one day for another holiday and can assure you if i do you will be contacted to make the arrangements.Once again many thanks for making our trip down under one we will certainly never forget. A merry xmas to you and all at Australian Travel Specialists.

Ian & Julie Pain


Lynsey and Richard Bowle

I am writing to thank you and all at Australian Travel Specialists for organising such a great holiday for us. We had a fantastic time and everything ran smoothly. We enjoyed every part of Australia and can't wait to go back!

Thank you once again and we will definitely pass your details on to anyone we know who wants to visit Oz.

Kind regards
Lynsey and Richard